Follow us
Or follow us:

Once a Customer, Always a Customer, 3rd edition

 in Category:  "All Products" , "Irish eBooks"
Once a Customer, Always a Customer, 3rd edition

Size: 1.0 MB
Share on facebook Share on twitter Share on google+ Share via email Share on pinterest

This book will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition — which includes a new chapter on e-service — Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you “famous for service”!


Studio(s): Oak Tree Press

Available Licenses

7,99 €